A concierge is not just an information centre or problem solver; they are the creators of memorable experiences.” – Unknown In the vibrant world of South African hospitality, where hotels and tourism play a pivotal role, concierges stand as the unsung heroes, ensuring that guests experience unforgettable moments. These adept professionals are not only skilled […]
ABC CONCIERGE’S CHOICE 2021
Introducing Muchi Gubwe, the Head Concierge of Mount Nelson, A Belmond Hotel, Cape Town – one of the world’s finest. A hugely responsible position that Muchi fills with distinction as the newest South African member to the Le Clefs d’Or The Britain and Commonwealth Society. To guests, the Concierge is often their first port of […]